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ACORN Store Returns Policy

We accept returns on unopened herbal products only. 

 

We do not offer refunds on digital products including audio lectures, video tutorials, and webinars.  â€‹â€‹

HERBAL PRODUCTS

​​RETURNS

We accept returns on UNOPENED products within 30 days of purchase.

​

  • We will issue a refund back to the card used for purchase, within 14 days of receiving the return. 

  • We only refund the cost of the products. 

  • Shipping is not refundable.

  • No refunds on opened products.

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How to Return your product(s):

If you want to return an unopened herbal product for any reason, please follow these steps:

  • Send us an email at herbalists@acornherbschool.com informing us of the return.

  • Mail the return to: ACORN School of Herbal Medicine PO Box 1664 Nevada City, CA 95959

 

DAMAGES

If you receive your order and a product is damaged, broken, or leaking please follow these steps:

 

  • Take a photo of the damaged product(s) and the box if it has damage to it.

  • Email the photos to herbalists@acornherbschool.com with “Damaged product” in the subject line.

  • After reviewing your photos, we will ship a replacement item to you.

  • You do not need to return the damaged product. 

DIGITAL PRODUCTS

All sales are final. We do not offer refunds on digital products including audio lectures, video tutorials, and webinars.  â€‹

QUESTIONS?

Please contact the school at  530-955-3131 or herbalists@acornherbschool.com 

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