ACORN Store Returns Policy
We accept returns on unopened herbal products only.
We do not offer refunds on digital products including audio lectures, video tutorials, and webinars.
HERBAL PRODUCTS
RETURNS
We accept returns on UNOPENED products within 30 days of purchase.
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We will issue a refund back to the card used for purchase, within 14 days of receiving the return.
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We only refund the cost of the products.
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Shipping is not refundable.
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No refunds on opened products.
How to Return your product(s):
If you want to return an unopened herbal product for any reason, please follow these steps:
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Send us an email at herbalists@acornherbschool.com informing us of the return.
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Mail the return to: ACORN School of Herbal Medicine PO Box 1664 Nevada City, CA 95959
DAMAGES
If you receive your order and a product is damaged, broken, or leaking please follow these steps:
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Take a photo of the damaged product(s) and the box if it has damage to it.
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Email the photos to herbalists@acornherbschool.com with “Damaged product” in the subject line.
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After reviewing your photos, we will ship a replacement item to you.
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You do not need to return the damaged product.
DIGITAL PRODUCTS
All sales are final. We do not offer refunds on digital products including audio lectures, video tutorials, and webinars.
QUESTIONS?
Please contact the school at 530-955-3131 or herbalists@acornherbschool.com