ACORN Store Returns Policy
We accept returns on unopened herbal products only.
We do not offer refunds on digital products including audio lectures, video tutorials, and webinars. ​​
HERBAL PRODUCTS
​​RETURNS
We accept returns on UNOPENED products within 30 days of purchase.
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We will issue a refund back to the card used for purchase, within 14 days of receiving the return.
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We only refund the cost of the products.
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Shipping is not refundable.
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No refunds on opened products.
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How to Return your product(s):
If you want to return an unopened herbal product for any reason, please follow these steps:
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Send us an email at herbalists@acornherbschool.com informing us of the return.
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Mail the return to: ACORN School of Herbal Medicine PO Box 1664 Nevada City, CA 95959
DAMAGES
If you receive your order and a product is damaged, broken, or leaking please follow these steps:
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Take a photo of the damaged product(s) and the box if it has damage to it.
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Email the photos to herbalists@acornherbschool.com with “Damaged product” in the subject line.
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After reviewing your photos, we will ship a replacement item to you.
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You do not need to return the damaged product.
DIGITAL PRODUCTS
All sales are final. We do not offer refunds on digital products including audio lectures, video tutorials, and webinars. ​
QUESTIONS?
Please contact the school at 530-955-3131 or herbalists@acornherbschool.com
